It can’t be avoided: car shopping requires many decisions. While most customers know precisely what they want in a car, it isn’t always a simple process. With 52 percent of consumers feeling anxious or uncomfortable when visiting a car dealership, it is essential to research the best car for your needs and the best dealership to guide you through the process seamlessly.

At New line Motors, we pride ourselves on being one of the best teams of Chesterland dealers in the area. Here are a few things that make a difference in a dealership and why you should choose New Line Motors as your dealership at Cleveland.

Reputation

You can’t fake a reputation. Any good car dealership will have plenty of reviews to back it up. Even more so, customers who had a negative experience at a dealership will share their expertise just as loudly. Finding feedback about a car dealership is as easy as a Google search. However, it is crucial to navigate reviews with a keen eye. While everyone’s experience is different and no business is perfect, you can accurately determine a dealership’s reputation by noting what is consistently said. Do they receive positive reviews for the same thing? Likewise, do they receive the same negative reviews – different people documenting a repeated mistake by the dealership? 

Looking beyond the number of stars and more into the content of a rating will give a better idea of what type of service you will receive from a dealership. Take it one step further and see if and how the dealership responded to positive and negative reviews. How a dealership responds to its customers is an excellent way to gauge whether they genuinely care about its customers and is making something right or is doing the bare minimum for its reputation.

With that in mind, be aware that any business can present itself in a certain way online. For the best insight into a dealership’s reputation, ask your community – friends and family whose opinions you value. 

Inventory

Most Cleveland dealerships have their inventory online. This is helpful to kick off researching different car models – whether it is new or pre-owned. You can compare pricing, explore features and better understand what type of car will work best for your needs. If you already have your mind on a model or color not listed on the website, check to see if the dealership offers custom orders and their standard timeline for that process.  

The best dealership will ultimately depend on your needs.

New Line Motors Advantage of Perfect Pricing


If you’re looking for a used car in the Cleveland area, then you owe it to yourself to experience the New Line Motors advantage we call Perfect Pricing. It’s one of the key elements that make up our approach to selling used cars.

At New Line, we’re on a mission to reclaim the used car shopping process and show how it can be done in ways that are not only less stressful for you and us, but also in ways we think make used car shopping both pleasant and enjoyable. After all, why shouldn’t it be? You’re looking for a new ride that will make you happy, so we think the use car shopping process should be fun.

But you can’t have fun shopping for a used car if negotiating the price feels as stressful as trying to negotiate a hostage release – and the hostage is your wallet! Unfortunately, there is a long tradition among some used car dealers that has soured the process. Too many used car shoppers have experienced aggressive selling techniques, pressuring you to make an impulsive purchase, or trying to “up-sell” you on things you don’t really need or even want. That’s exactly what we avoid at New Line Motors.

We believe that haggling is a big waste of everyone’s time. At New Line Motors we do the homework so you don’t have to. We check retail book values and carefully conduct market research on every car to give it the perfect price. Our prices are fair, competitive, transparent, and presented up-front so no one has to waste time haggling. In fact, we’ve made haggle-free pricing our policy at New Line Motors.

We give every car our best price upfront so you can focus on choosing the right vehicle to fit your needs. We think our “no haggle” approach establishes transparency and eliminates much of the stress traditionally associated with buying a used car. Some people fear that this must mean you are not getting a great deal. Nothing could be further from the truth! Our prices are some of the best around. We are very competitive and aim to be a price leader. You don’t have to negotiate your way to a great deal because you are already getting a great deal.

The other think to keep in mind is our inventory turn policy. We always have cars that are on sale. These vehicles are not inferior in quality or features. They simply are not selling as fast as we want them to. We lower the price, often to our cost or even below, to have them sold as quickly as possible. Please visit our specials page to score an amazing deal!

You don’t have to be an expert negotiator to get a great price on your next used car. All you have to do is visit us today to experience the Auto City advantage of perfect pricing.